🔄 Return & Refund Policy

Effective Date: 04/13/2026

At Agrilicious Pakistan, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we’re here to help.

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📦 1. Return Eligibility

To be eligible for a return:

• The product must be unused, unopened, and in its original packaging
• The return request must be made within the specified timeframe
• Proof of purchase (order confirmation or receipt) is required

We reserve the right to refuse returns that do not meet these conditions.

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⏱️ 2. Return Timeframe

• Customers can request a return within 3–7 days of receiving the order
• Requests made after this period may not be accepted

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💰 3. Refund Process

Once your return is received and inspected:

• We will notify you of the approval or rejection of your refund
• If approved, your refund will be processed within 5–7 business days
• Refunds will be issued via the original payment method or as store credit (depending on the case)

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🔁 4. Exchange Options

We offer exchanges for:

• Damaged or defective products
• Incorrect items received

To request an exchange, please contact us at agriliciouspakistan@gmail.com with your order details.

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⚠️ 5. Damaged or Defective Products

If you receive a damaged or defective item:

• Contact us within 3–7 of delivery
• Provide clear photos or videos as proof

We will arrange a replacement or full refund at no additional cost.

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🚫 6. Non-Returnable Items

The following items are not eligible for return:

• Opened or used food products
• Items not in original condition
• Products damaged due to misuse or improper handling

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🚚 7. Return Shipping Costs

• Customers may be responsible for return shipping costs unless the item is defective or incorrect
• Shipping charges are non-refundable unless the return is due to our error

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📞 8. Contact Us

For any return or refund requests, please contact us:

• Email: agriliciouspakistan@gmail.com
• Ph: +923290309306
  
• Response Time: Within 2-7 business days